How to Quickly Get Your New Generation Kenya E-Passport Delivered to You

New Generation Passport delivery to preferred post office

With the launch of the new generation Kenyan e-passport came new procedures such as payment for delivery of your passport to a preferred post office posta branch of your choice.

So if you’re wondering how to collect your new Kenyan passport or how to pay for the delivery of your passport to the post office for collection, keep reading.

The amount you are required to pay for delivery of your new generation Kenya passport depends on which post office you would like to pick up the passport from.

The cost for delivery of new Kenyan passports ranges from KES 180 which is the least, to KES 1,000 which is the highest.

When paying you choose your delivery date (48hrs from time of payment is the shortest available time).

Immigration will then call you before the dispatch and also when the new passport arrives at the destined post office location.

How to pay for delivery of your new Kenyan e-passport

  1. Once you’ve applied for your new Kenyan passport, and submitted biometrics at immigration, wait for a message asking you to choose your preferred post office for delivery of your passport.
  2. Log in to the link indicated
  3. Link takes you to Posta Kenya landing page/dialogue box which will open asking you to indicate you track number. The tracking number is indicated on the sticker that was fixed on your e-citizen payment receipt.
  4. Upon entering the tracking number, another dialogue box opens for you to fill in your details and to select your preferred post office.
  5. Once you have completed your details, you will receive a message indicating the amount to pay for delivery of your Kenyan passport. The cost for delivery of the new Kenyan passports will depend on the post office location you select and ranges from KES 180 which is the least, to KES 1,000 which is the highest.
  6. At the bottom of that message there is a business number, and an account number which is unique to your passport application.
  7. Copy both the business number and the account number and proceed to your M-Pesa Lipa na M-Pesa Paybill option.
  8. Enter the business number from step 6 above.
  9. Enter the account number (also from step 6 above)
  10. Enter the amount
  11. Complete the payment.
  12. Upon completion of payment, you will receive a message with a collection date for your passport from the preferred post office
  13. Keep the payment message for showing upon collection.

In this post I share with you different options for getting your Kenyan e-passport quickly:

From city square post office, Nairobi

City Square post office in Nairobi is where all the passports applied for in Nairobi initially go to before they are re-distributed to the other post offices both within and out of Nairobi.

Therefore, if you want your passport delivered really fast, you will need to wait out for about 2 days from the day you receive the message from Posta, then go to city square post office, pay the KES 180 using Lipa na Mpesa and you will get your passport instantly.

Select a post office next to where you applied for the passport

The other trick for getting your new Kenyan passport delivered quickly is to choose a post office close to where you applied for the passport.

Wait out for about 3 days from the day you receive the message from Posta then go to the main posta nearest to the immigration office from which you applied for your passport. Pay the requested amount via M-Pesa Paybill, and pick up your passport yourself.

What has your experience been in delivery and pick-up of your new generation Kenyan e-passport? Do you have any other legit tricks that have worked for you in getting your new Kenyan passport quickly? Share with fellow readers in the comments below.